1. You choose a product on the website, its combinations and stone options (we are always happy to provide advice and assistance in choosing in a way convenient for you)
2. Add the product to the cart and place an order (if any step is not clear to you, you can always get advice)
3. After registration, the manager will contact you to confirm the order and familiarize you with the production details
4. You track every step of your order in your personal account, as well as notifications by email and SMS notifications.
5. On a 3D model, we agree with you on the layouts and drawings before production(!!!Attention, if you change the dimensions of the decoration at this stage at the request of the client, the weight of the decoration may change significantly from the declared one, depending on the edits.)< /strong>
6. When ready, we inform you of the final weight and recalculate the price depending on the weight
7. We deliver to any city, including other countries (check with the manager for availability) or pick up at order collection points in Kyiv
Don't forget to read the offer agreement.
You pay ONLY for quality, you do not overpay for retail space and administrative costs, we work according to the new European model of studio production
Each decoration has an error of +- 10%, in 90% of cases the final weight is lower than declared (depending on the size)
We are a direct manufacturer with high quality manual processing of each product using special technology
Have fun shopping, EliteGold team
This is the weight of the product, if this is a custom-made product, it depends on the model and size, the weight may vary up or down, mainly with a 10 percent error.
Availability in stock or on order. "To order" means a handmade product with a production time of 5 to 30 days, depending on the complexity, an average of 14 days, production individually for the client with his parameters. The product is in stock, it is possible to manufacture individually with your parameters.
Shows what surface the product has, the surface can be changed by modification when ordering.
The style of the product by stones, shows how many stones are in the product
In this characteristic, you can determine for yourself which class the jewelry belongs to, these are either designer jewelry from design studios, or author's and unique (produced by us), or model (well-known forms of design, but not mass production), or exclusive things that are produced and produced by us and are expensive to produce.
Standard production time. When ordering, you can ask for speed up production.
What material is it possible to manufacture the product from, or what material is it made from if available
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1. All goods have a state test
2. For precious stones, we issue documents - a receipt from a gemologist or a state certificate (for expensive diamonds) 3. Registered trademark 4. The possibility of returning the product 5. The quality of manual processing of the product using our own technology 6. Internal quality control of metal and processingPrepayment (included in the total price of the product) can be made in the following ways (available at checkout):
1. To a PrivatBank card (you will receive the data after registration and confirmation of the order with the manager)
2. At EliteGold order collection points, more 3. To the current account of the enterprise with VAT (more suitable for enterprises) 4. Payment to the current account of FOP, LLC 5. By electronic payment Western Union, MoneyGram (more suitable for other countries) 6. Other methods of payment upon expiration with the managerPostpayment (final cost) can be made in the following ways:
1. To a PrivatBank card (we send a photo, video after production)
2. Cash on delivery upon receipt at the carrier's warehouse or by courier 3. At EliteGold order collection points, more 4. To the current account of the enterprise with VAT (more suitable for enterprises) 5. Payment to the current account of FOP, LLC 6. By electronic payment Western Union, MoneyGram (more suitable for other countries) 7. Other methods of payment upon expiration with the managerYou can read more about the conditions on the page delivery and payment
We deliver goods in the following ways:
1. Carrier Nova Poshta
2. Spetzvyazok is the carrier of the SBU of Ukraine 3. Courier delivery to the address specified by you 4. Pickup at the EliteGold order pick-up point, more 5. Carrier to other countries of the CIS and Europe (check the possibility with the manager), delivery is possible to all major citiesYou can find out more about the conditions on the page delivery and payment
We guarantee the preservation and delivery of the product until you receive it in your hands
Enjoy shopping with EliteGold
1. The product must have a commercial appearance
2. All product packaging must be saved 3. All seals and tags must be present 4. There must be documents on the stone together with the goods 5. You must report the return in any way convenient for youYou can read more about the return conditions here
Guarantee to return the advance payment at any stage of production, if the customer changes his mind
We are confident in the quality of the products manufactured by us, that is why we give a return guarantee, this condition is real, according to the rules of EliteGold
Enjoy shopping with EliteGold
