EXCHANGE AND REFUND
GROUNDS FOR RETURNS AND EXCHANGE
Resolution of the Cabinet of Ministers of March 19, 1994 No. 172 approved "On the approval of goods of good quality that are not subject to exchange (return) by consumers (buyers)".
This list indicates the impossibility of returning Goods of proper quality with individually determined properties, if such Goods can only be used by the consumer who purchases them.
However, we are confident in the quality of our products, and we understand that buying jewelry online is quite a risky undertaking. Therefore, we give a money back guarantee when buying from our store.
To return the goods, you need to notify the store manager, as well as fill out an application for the return of goods.
If the Goods were transferred to You with partial non-compliance or in violation of the terms of the Order due to the fault of the Seller regarding the assortment, completeness, quantity of the Goods, You have the right to notify the Seller (no later than seven calendar days after receipt) about these violations and demand their elimination.
You also have the right to refuse the goods and return the money paid. In this case, the Goods must be returned to the Seller with the preservation of the original presentation, its consumer properties, seals, factory labels.
To make a return, you must fill out an application for the return of goods.